Q: How do I take backups of the
Mini Operating System (MOS) images?
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A: The MOS image is what is copied to CD-R to provide a bootable CD for recovery. NetWorker can be used to take a backup copy of this file from the client.
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Q: What versions of NetWorker
server, storage node and client are supported with
NRM?
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A: NetWorker 6.0, 6.0.1, 6.0.2 and 6.1
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Q: Do I have to use Legato License
Manager (LLM) to issue licenses for NetWorker Recovery
Manager?
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A: YES. You will have to use LLM to license NRM.
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Q: What will happen to the existing
licenses at the NetWorker server? Do I have to transfer them to
LLM? Will I need to use LLM going forward?
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A: It is not necessary to move existing licenses. NetWorker will cache these. It is necessary to use LLM for future licensing.
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Q: Does configuring an NRM client
automatically register it with NetWorker?
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A: No. You will have to manually add the client to NetWorker.
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Q: Will NRM recover the Windows NT
registry?
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A: NRM will recover the registry that was created at the time of MOS Image creation from the MOS CD. At the same time, you can restore the latest version of the registry from your full backup.
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Q: How does NRM respond if I have
more than one partition on the crashed machine?
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A: NRM prompts you to recover partitions while restoring. You can choose to recreate any of these partitions.
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Q: Will NRM recover my hard disk if
its capacity is greater than the original?
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A: Yes. However, currently, NRM will not recognize the extra disk space and leave it as unformatted. As system administrator, you can format this unused disk space after the system has been fully recovered using NRM.
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Q: Should the new system I intend
to use for recovery be identical to the original
machine?
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A: Yes, the new system should be identical except for hard drive size as described above.
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Q: What if the crashed computer is
a NetWorker Server?
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A: If the crashed computer is a NetWorker Server, then in addition to recovering the OS, cleaning the file system, formatting the partition, installing the NRM and NetWorker binaries, the NetWorker index and media databases are recovered from the last full backup.
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Q: Is there a recovery manager
server on Windows NT?
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A: NRMW is not a client/server application as is the case with NRM on Solaris. Server and client for this product refers to NetWorker server and clients.
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Q: What CD writer software is
supported for the Windows version?
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A: Only EasyCD Creator has been qualified. Other CD Writer software should work as the MOS image is created in ISO9660 format, but these software products have not been tested.
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Q: Will NRM work on Windows
2000?
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A: Currently, NRM is not supported on Windows 2000.
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Q: Will NRM restore the hidden
system partition that is used by Compaq?
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A: NRM will not restore the hidden system partition. The system partition will automatically be created when you install the RAID controller software.
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Q: Will I have to install the RAID
controller software before I boot from the CD created using the
NRM software?
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A: Yes. You will have to install the RAID controller software first.
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Q: When should I make a Mini OS
Image of the System?
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A: A Mini OS image should be always made after you make any change to the system specifications. This could include adding new hardware, installing a new driver or updating a service pack.
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Q: When should I create a CD with
the MOS Image?
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A: A CD can be created after the MOS image is made, or these images can be stored on a hard disk for later transfer to a CD when required.
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Q: Does NRM support
RAID?
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A: Not at this time. See the NRM Release Notes for more details.
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Q: Will NRM work with
databases?
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A: Yes. NRM supports databases. However, if any of the database files go into the MOS image, the size of the MOS image could become more than the maximum size of a CD (650MB). You will have to put the database install directory into the Blacklist.lst to keep the MOS Image size optimal.
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Q: Does NRM have any specific
System requirements?
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A: Yes. NRM requires 25% or more free available memory for satisfactory operation. MOS Image creation might fail on a system with less memory available. If this happens then the image creation should be tried when the system is in a quiet state.
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Q: How can I disassociate an NRM
client from a NetWorker Server?
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A: NRM does not provide a way to do this. However the client can be explicitly deleted from NetWorker using NWADMIN.
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