Using Snap Server EmailXtender Archive (EX/A) Software with Snap Servers

Challenge

The Explosion of E-mail and Attachments Is Creating Problems for Both Users and Administrators
  • Have you run out of space on your mail server?
  • Had problems retrieving old e-mails or attachments?
  • Have you been unable to receive and/or send e-mails because they exceeded the message size limit?
  • Lost e-mails due to a virus attack?
If you said “yes” to any one of these questions, chances are you belong to a growing majority of users and IT administrators who are overwhelmed by the volume of e-mails they have to manage.
Solution
A Simple, Cost-Effective Solution in E-mail Storage and Retrieval Management.
  • Snap Server EX/A software automatically copies e-mails and attachments from Exchange or Notes/Domino mail servers into a centralized message archive on your Snap Server
  • EX/A then frees up space on the mail servers by removing the original data-intensive attachment files
  • Users can retrieve archived messages from their Inbox quickly and easily via shortcuts

Benefit

Reduce Costs and Boost Productivity
  • Overall messaging system performance is improved and backup time is greatly reduced
  • Limits on mailbox and message sizes are no longer required, increasing user productivity
  • Instant, easy access to archived messages allows IT administrators to focus on mission critical tasks
  • Direct restoration of a message and attachment enables IT administrators to recover deleted or virus-infected e-mails quickly and easily
  • Easy installation and management provide instant cost savings
 
 
 

Supported E-mail Environments

  • Microsoft Exchange 5.5
  • Microsoft Exchange 2000
  • Lotus Domino 4.6 and higher

System Requirements for EmailXtender Archive Server

  • Windows 2000 Server or Advanced Server
  • 566 MHz Pentium Processor
  • 384 MB RAM
  • Sufficient hard-disk capacity, for today’s e-mail, as well as projected growth

How It Works

  • E-mails and attachments are automatically copied from the Exchange or Notes/Domino mail server based on pre-set scheduling rules
  • Attachments are then removed from the mail servers and replaced with archived shortcuts that take up much less space
  • Messages from one or multiple mail servers are consolidated into a centralized archive on the EX/A server and ultimately migrated to the Snap Server
  • EX/A uses a relational database management system to index the metadata of the messages and removes the attachments off the overloaded mail servers
  • Individual messages can be selectively restored from the Snap Server or an entire mailbox can also be restored

FAQ

Q. Where is the EX/A software installed? Does it have to be installed on user desktops?
A. EX/A is installed on a Windows 2000 server with the appropriate e-mail client. The e-mail client is then used to connect to the e-mail server. No software is installed on the client desktop.

Q. Which Snap Server models work with the EX/A software?
A.  EX/A currently supports the use of the Snap Server 12000 and 4100 products.

Q. How does EX/A improve mail server performance and reduce backup time?
A.   The use of EX/A reduces the storage requirements on the mail server by transparently shortcutting messages with attachments to the EX/A Server. In addition, EX/A enables automated policies to remove aged messages from a user’s mailbox. By performing these automated tasks, daily backup and restore procedures are streamlined and the reduction in the quantity of messages in the message server improves overall performance.