Management Support Software

Hitachi Path Failover* Network Management Utility
In addition to providing highly reliable open systems storage options, Hitachi Data Systems offers a comprehensive selection of network and storage management utilities which increase your productivity and overall system reliability. Recognizing that today's enterprises incorporate multiple platforms and management tools, HDS has teamed with some of the industry's leading management software providers to deliver unified solutions for multivendor environments.

Protect yourself from server-to-RAID interface failures
Hitachi Path Failover is one of several management solutions which HDS offers to complement its Hitachi Freedom 5700E storage systems. Path Failover is server-based software that enhances your RAID subsystems by providing automatic error recovery from server-to-RAID connection failures. Allowing systems administrators to add redundant SCSI connections between data servers and RAID subsytems, Path Failover improves reliability and performance.

Path Failover allows your servers to recover promptly from SCSI interface failures, providing continuous access to data should a SCSI path fail. Using a redundant SCSI connection from the server to a dual-controller RAID subsystem, Path Failover automatically re-routes I/O from a failed data path over to the remaining path. This eliminates the SCSI host adapter and the SCSI bus (cables, terminators, and connectors) as potential points of failure.

Protection for multiserver environments
Path Failover also increases overall uptime for high-availability configurations where two servers share the same disk array. Insulating both single and clustered servers from failures, Path Failover improves overall availability—your data path errors are recovered in seconds, with no impact on your server applications.

Active redundancy, improved performance
The addition of an active redundant data path between your server and RAID subsystem provides a substantial performance increase. You enjoy up to twice the transfer rates of traditional, single-connection RAID implementations, without compromising availability.

Path Failover protects configurations comprising either one or two servers, with two SCSI, Ultra-SCSI, or Fibre Channel adapters per server. In addition, Path Failover is appropriate for use with interconnect technologies (SCSI, DSCSI, Ultra-SCSI, and FC/AL), dual controller RAID subsystems, and host bus adapters. Path Failover supports Sun Solaris versions 2.4 and 2.5, and Windows NT versions 3.51 and 4.0.

Hitachi Data Systems—For computing as critical as your business
System administrators must guard against SCSI path failure to assure high availability and performance. When a SCSI path does fail, instant error recovery with no impact on server applications is critical. By offering Path Failover to its customers, Hitachi Data Systems fulfills its commitment to meet demanding customer requirements with the most appropriate solution. From the desktop to the glass house, you can count on HDS to be there, helping you attain business-critical objectives in centralized management of enterprise-wide storage.

* Available under license and an HDS Services Agreement

©1998, Hitachi Data Systems Corporation. All Rights Reserved/048/WDISK-017.

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Hi-Track® Storage Expert Systems Installed with Hitachi Data Systems hardware and part of HDS' maintenance agreement, Hi-Track monitors HDS storage systems and mainframes 24x7 to protect against unforeseen disruption. Hi-Track makes extensive use of expert systems to analyze raw data, determine the cause of the problem, and recommend necessary action—while ensuring the confidentiality of your information.

More specifically, Hi-Track improves efficiency by:

  • Monitoring and collecting environmental/technical data
  • Analyzing fault-symptom codes
  • Running remote diagnostics
  • Transmitting error information to specialists
  • Recommending corrective actions.

Hi-Track is foremost an economical service supplement because it assures immediate service without tradeoff—you don't have to maintain a 24x7 service staff and you don't have to wait should systems go down. When Hi-Track detects a discrepancy, the system automatically dispatches a service representative with the parts needed to resolve the problem before it can have an impact on business operations. In other cases, when all that's needed is a microcode patch, the problem can be solved over the phone.

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